Contact Us

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6810 Finian Drive
Wimington, NC 28409
USA

(800) 24-ANIME

For over 25 years, AnimEigo has specialized in releasing the finest in subtitled Japanese Anime and Live-Action films.

About Us

Established in 1989, AnimEigo, Inc. is not only one of the first companies to release Anime in the United States and Canada, but also one of the first companies to release significant numbers of high-quality Japanese live-action films. Over our more than 20 year history, we have consistently broadened the market for Japanese films by finding audiences for entire new genres of films.

Renowned for the quality of our translations, subtitles, and dubbing, we have released many classic anime titles, including “Bubblegum Crisis”, “Urusei Yatsura”, “Kimagure Orange Road”, and “Oh My Goddess!”.

AnimEigo's live action films include such genres such as Samurai Cinema, Art films, Action, WWII from Japan's perspective, Ninkyo (Yakuza films), Comedy, and more. Titles we have released include include Shogun Assassin, Lone Wolf and Cub, Zatoichi, Lady Snowblood, Sleepy Eyes of Death, the Palm d'Or winning The Ballad of Narayama, Japan's Longest Day, and the Guinness World record holder for longest movies series starring the same actor, Tora-san

AnimEigo is a private company located at Wilmington, North Carolina, USA.

Most questions regarding AnimEigo and our products can be directed to questions@animeigo.com; they will be directed to and answered by the appropriate staff-person. But please, read the FAQ, it probably contains the answer to your question!

Orders and questions about orders should be sent to orders@animeigo.com, for minimum delay.

Questions about Convention sponsorship, screenings, film festivals, etc., can be directed to trebor@animeigo.com.

Reviewers who wish to attempt to bamboozle us into sending them free copies of our titles should also offer their flattery and bribes to Natsumi.

Retailers wishing information about ordering our products should call our main number, or email trebor@animeigo.com.

You can also call us at 1-800-24ANIME (in North Carolina, 910-251-1850), or write to us at AnimEigo, 6810 Finian Drive, Wilmington, NC 28409 USA.

Returns Policy: If we send you the wrong stuff, or there's a problem with it, contact us and we'll arrange to fix it. If you ordered the wrong stuff, let us know, send it back, and we'll refund the purchase price (less shipping, which often was free anyway). Contact us at orders@animeigo.com if you have a question or issue that needs resolving.

Terms of Service: We reserve the right to cancel any order (and refund your money) for any reason at any time. So if a programming error means that box set is available for 23 cents, or a coupon code gets you 10 times the intended discount, you're out of luck. On the other hand, if you do notice a problem and let us know, we'll be very appreciative!

Privacy Policy: We do not collect any personal information about you, other than what is required to handle orders or other things you do on the site. We keep that information private, and do not sell or transfer it to anyone.